Refund policy
Refund & Return Policy
Digital Products
Because digital products are delivered electronically and cannot be physically returned, digital downloads, printables, ebooks and other digital products are generally considered final sale.
If you have trouble accessing your download or there is a problem with your purchase, please contact me at info@thegoodlifevibe.com and I'll do my best to help.
Digital products purchased from The Good Life Vibe are for personal use only unless otherwise stated. They may not be shared, resold or redistributed.
Physical Products
Physical products may be eligible for return within 7 days of receiving your order. To be eligible, the item must be unused, unworn and in its original condition and packaging.
To request a return, contact info@thegoodlifevibe.com before sending anything back. Items returned without prior approval may not be accepted.
Made-to-order, personalized, final-sale and gift card purchases are not eligible for return unless required by applicable law.
Damaged or Incorrect Orders
If a physical item arrives damaged, defective or you receive the wrong item, please contact me as soon as possible so I can review the problem and help make it right.
Refunds
Once an approved return has been received and inspected, you'll be notified about your refund. Approved refunds will be issued to the original payment method. Your bank or credit card company may require additional time to process the refund.
Questions?
If you have questions about a purchase or this policy, contact me at info@thegoodlifevibe.com.