How long does shipping take? Items typically 3-6 business days for standard shipping. Times vary per shipping option chosen at checkout. We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose, the time of year, and your location. We do not ship International at this time.
Can I cancel or change my order? If you wish to change or cancel your order, please contact us within 24 hours of order placed by contacting us here to see if that can be done as we do our best to ship out orders as quickly as possible.
What if my order arrives damaged or incorrect? We package all of our items very carefully to avoid damage in shipment, but it does happen from time-to-time. If any of your items were received damaged, please contact us within 3 business days with photos of damaged product, so that we may proceed with a claim and replacement. In the rare event that an item arrives to you incorrect i.e wrong size, misspelled etc. please contact us here immediately and we'll do everything to make it right.
Can I change my shipping address after placing an order? We understand that sometimes circumstances change. If you need to update your shipping address, please contact our customer support team within 24 hours of order to see if that can be done. We will do our best to accommodate your request if your order has not yet been shipped.
Are there any additional customs fees or taxes? Customs fees, import duties, or taxes may be applicable depending on your country's regulations. These additional charges are the responsibility of the customer and are not included in the product or shipping prices. We recommend contacting your local customs office for specific information about potential fees. At this time, we do not ship internationally.
Do you offer expedited shipping? Yes, we offer expedited shipping options for most regions. During the checkout process, you will be able to choose from various shipping methods with accelerated delivery times. Please note that additional charges may apply for expedited shipping.